Fixing QuickBooks Error The Attempt to Log in with the Username Admin Failed

Fixing QuickBooks Error: The Attempt to Log in with the Username Admin Failed

Logging into QuickBooks is an easy process which requires no technical know-how. However, in the recent time, many users have come across different types of errors and glitches when they try to login to QuickBooks using their credentials. One such common errors which has come up recently is “QuickBooks error: the attempt to log in with the username admin failed”. In continuation to this message, the user may also see a statement related to some issue encountered while logging into the company file. This blog will explain the error and will also present a detailed description of how to get this login error fixed.


What is login error in QuickBooks and what causes it?

QuickBooks error: the attempt to login in with the username admin failed error occurs when he user tries to login to QuickBooks or to the Company file, but instead come across this error. The error code that can be encountered include:

  • “Attempt to log in with user name xxxxx failed. The user is already logged into the company file. Try a different user name.”
  • “User ID Admin is already logged into the company file.”

The main causes of this error are:

  • Remote access is being used by the user to get logged into the company file, while the previous session wasn’t being logged in.
  • The company file is already being logged in from some other system.
  • The network was disrupted due to electrical issues.

Also read: How to Resolve Potential Data Issues in QuickBooks Desktop?

Solutions to curb QuickBooks Error: The attempt to login with the user name Admin failed

This error can be fixed permanently by resorting to a list of technical solutions discussed below:

Solution 1: Use of QuickBooks Tool Hub

QuickBooks Tool Hub is a troubleshooting package created by Intuit to get rid of different types of technical issues observed quite often while using QuickBooks. The tools included in it can potentially fix diversified types of errors, which also encompass the login errors. The steps to use this tool are:

  • At first, you need to get the tool downloaded from the official website of Intuit. For this you need to go to the Download section of the website and manually download the tool corresponding to your present QuickBooks version.
  • After the tool has successfully been downloaded, the next step is to get it installed by a simple double-click.
  • Followed by that, the next step should be to go for the Program Problems and then to the option to Quick Fix My Program.
  • When the feature is done with its task, you can re-run QuickBooks and try to connect with the Company file once again.

Solution 2: Server restart

One more solution against the login with the username admin failed error is to get the server restarted, and followed by that, open QuickBooks again on the workstation and finally login to the company file.

Check Also: How To Import Data From QuickBooks Desktop To QuickBooks Online?

Solution 3: Try logging in as some other user

  • If by any means you have misplaced your login credentials, you can try to connect with QuickBooks administrator and reset the password.
  • On the other hand, if you are a QuickBooks administrator, you need to choose the reset option and follow by answering the questions on the screen correctly.
  • However, if the issue still keeps pervading, the link attached to the Automatic Password removal Service needs to be selected.

Solution 4: Restoring the latest backup

If the solutions discussed up till now failed to be viable in your case, you can restore your company file backup and then try again to login to the file. If still the issue keeps on coming up, you can reach us out on our 24/7 Customer support service helpline, or by dropping your query on the chat support. With that this article on “QuickBooks error: the attempt to login with the username admin  failed” comes to a close, and our unwavering support for you shall always remain. if by any means, the solutions offered by our experts, and as discussed above, fail to work out, you can directly call our experts at +1-844-926-4607, or else our live chat support service available on the website can also be accessed.

Related Topics:

How To Troubleshoot Backup Company File Issues In QuickBooks Desktop?

Create And Open Portable Company File In QuickBooks Desktop?

How To Set Up Firewall And Security Settings For QuickBooks Desktop?

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