How to Resolve QuickBooks Payroll Error PS032

How to Resolve QuickBooks Payroll Error PS032?

Payroll errors are common in QuickBooks and they have created many issues for users by delaying work submissions and even leading to the loss of data. This article focuses on QuickBooks Error PS032. Just like the other payroll error codes belonging in this category, this error appears when you try to access your payroll. An error message appears stating that QuickBooks has issues while installing the updates for the Payroll Tax Table. But you need not worry because this article will help you in fixing QuickBooks Payroll Error PS032.

An overview of QuickBooks Error PS032 and its Causes

This payroll error appears as an error message stating “QuickBooks is facing trouble while installing payroll update’. Some of the noteworthy errors of this error are:

  • The presently installed tax tables are outdated or are damaged.
  • QuickBooks Subscription may be lapsed or expired.
  • The Company files may be facing corruption
  • Farewell misconfiguration could also be one of the possible causes of QuickBooks Error PS032.

You may also read: How to Fix QuickBooks Error 15276?

Essential Pre-requisites before troubleshooting QuickBooks Error PS032

Before proceeding with the troubleshooting of Error code PS032, you need to ensure the following pointers:

  • Payroll subscription should be active
  • QuickBooks Company files need to be necessarily backed up.
  • Latest Billing information should be updated in the payroll account.

Methods for fixing Error code PS032

This section will help you resolve this payroll without any technical difficulty. So, keep reading!

Method 1: Checking the status of QuickBooks payroll subscription

The first method requires you to make it certain that the QuickBooks subscription is fully active and not expired. For this, the steps to follow are:

  • You should first launch QuickBooks as an admin.
  • And this should proceed with a click on the Employees menu, followed by the My Payroll Service option
  • You should then go for the option to Manage Service Key
  • Now, check the Service Name and followed with Status
  • Herein, the status should be Active
  • You then need to click on the Edit option for checking the Service key
  • Incorporate the key in case its not correctly mentioned
  • Then, hit on Next and unmark the option to Open Payroll Setup
  • Finally, you need to click on Finish.

Users may also read: Troubleshoot QuickBooks Banking Error 179

Method 2: Updation and Activation of QuickBooks

It should be cross-checked that QuickBooks is updated to the newest version and also activated. If this is not the case, then you should do the same. The process for the same is:

  • First of all you need to run QuickBooks and then press the F2 key to reveal the Product Information window.
  • Beside the license number, Activated status should be showing up. Otherwise, click on Help and after that, choose the option to Activate QuickBooks Desktop.
  • You should then get the program registered and once that is done, you should update QuickBooks by a click on Update QuickBooks Desktop option in the Help tab.


  • Finally, you can go for the Update Now option, followed by a click on Get Updates option.
  • This will initiate the downloading of the update. You can later open QuickBooks and this will start the installation of the update.

Method 3: Using Quick Fix My Program

QuickBooks Tool Hub is an incorporation of multiple troubleshooting features to resolve QuickBooks Error PS032. One such feature is Quick Fix My Program. The steps for using the same are:

  • First, make sure that all the background programs are closed in the background
  • Then you should go to Intuit website and download the setup file for QuickBooks Tool Hub. Then, install the same.


  • You can subsequently open the tool and go for the Program Problems tab.
  • From here, you should directly choose the “Quick Fix My Program” option.

Must read: How to Resolve QuickBooks Online Error code 1000?

Method 4: Updating Payroll Tax Table

One of the most common causes of QuickBooks Payroll Error PS032 is when the tax tables are not updated to the latest version. The same can be updated as follows:

  • You first need to run QuickBooks and after that go for the Employees tab.
  • Now, go for the Get Payroll Updates and followed by that, click on Download Entire Update option.
  • This should be followed by a click on “Download Entire Update”.
  • This process should successfully update QuickBooks Payroll Tax Table.

Update Payroll tax table

Method 5: Renaming the CPS Folder

A simple change in the name of the CPS folder can potentially resolve QuickBooks Error PS032. The steps for the same are:

  • Go to the QuickBooks folder and then to the Payroll folder.
  • You now need to identify the CPS folder and right-click on it.
  • Now, choose the Rename option and change the name of the folder.

Related article: What is QuickBooks Online Error 108?

Method 6: Disabling the User Account Control (UAC)

The process for turning off the UAC is:

  • Go to the Control Panel first and from there choose the User Account Control option
  • Then you need to shift the slider to the Never Notify option.

Method 7: Renaming the ecml file

The procedure for renaming this file to troubleshoot QuickBooks Error PS032 is:

  • Go to the QuickBooks folder and look for the EntitlementDataStore.ecml file and once it is identified, you need to get it renamed.
  • Just add “.old” at the end of the file name and this should do the trick.
  • Next time when you open QuickBooks Payroll, a new ecml file shall be created.


These strategies to fix QuickBooks Error PS032 should effectively resolve the error on your system. If you need any technical help, you can call our QuickBooks support experts any time by giving us a call at the helpline +1-844-926-4607. Another option to connect with us is through the Live chat option.

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