How to Fix QuickBooks Error PS058

If you’re facing Error PS058 then learn how to fix QuickBooks Error PS058 by step-by-step guidance given below:

Understanding QuickBooks Error PS058

QuickBooks Error PS058 generally indicates an issue related to downloading payroll updates. This error typically occurs when QuickBooks is unable to retrieve the most recent payroll updates due to issues with your payroll subscription, internet connection, or other factors affecting the update process.

Common Causes of QuickBooks Error PS058

• Outdated or Expired Payroll Subscription: If your payroll subscription is expired or inactive, QuickBooks might not be able to verify or access the necessary payroll updates.
• Corrupted Payroll or QuickBooks Files: Data corruption within your QuickBooks company file or payroll files can result in this error.
• Firewall or Security Software Interference: Firewalls, antivirus, or other security software could block QuickBooks from connecting to Intuit’s servers to download payroll updates.
• Incomplete Payroll Update: A partial or unsuccessful download of payroll updates can cause this error.
• Internet Connection Issues: If there’s an unstable or disconnected internet connection, QuickBooks won’t be able to complete the payroll update process.

Symptoms of QuickBooks Error PS058

Error Message:

• Display of the message: “Error PS058: QuickBooks cannot update payroll because your payroll subscription has expired or is invalid.”

Inability to Download Payroll Updates:

• You are unable to download the latest payroll updates from QuickBooks, hindering payroll processing.

Payroll Subscription Issues:

• QuickBooks shows that your payroll subscription has expired, is inactive, or is not verified properly.

Unable to Process Payroll:

• You cannot run payroll or pay employees because of the error preventing proper payroll updates.

Missing Payroll Data:

• Missing or corrupted payroll-related data when trying to process payroll.

QuickBooks Freezing or Crashing:

• QuickBooks might freeze or crash when attempting to download or apply payroll updates.

Slow Performance:

• The program might slow down when you try to update payroll, potentially leading to the error appearing.

Error During Payroll Setup:

• The error might occur when setting up or trying to access payroll features within QuickBooks.

Steps to Resolve QuickBooks Error PS058

1.Check Your Payroll Subscription Status

• Open QuickBooks.
• Go to the Employees menu, then select My Payroll Service, and click on Manage Service Key.
• Ensure that your payroll subscription is active. If it shows as expired or inactive, you’ll need to renew or reactivate it.

2.Verify Your Payroll Subscription with QuickBooks

• If you see that your payroll subscription is expired, contact QuickBooks Support to confirm the status or renew your subscription if needed.
• You can also go to the QuickBooks Desktop Payroll Center to verify if your payroll service is connected properly.

3.Check for QuickBooks and Payroll Updates

• Update QuickBooks: Go to Help > Update QuickBooks, and follow the prompts to install any available updates.
• Update Payroll: In QuickBooks, go to Employees > Get Payroll Updates and click on Download Entire Update.

4.Verify Your Internet Connection

• Ensure you have a stable and active internet connection. A poor connection can disrupt payroll updates.

5.Run the Payroll Update Tool

If you’re still having issues, try running the Payroll Update Tool:

• Go to Employees > Get Payroll Updates > Download the Latest Update.
• This tool can help resolve any issues related to payroll updates and subscriptions.

6.Re-enter Your Service Key

• Go to the Employees menu > My Payroll Service > Manage Service Key.
• Delete the existing service key and then re-enter it by clicking Add Service Key.
• Follow the prompts to re-enter the correct service key for your payroll subscription.

7.Verify Company Data File

• Run the Verify Data tool in QuickBooks to check for any data corruption:
• Go to File > Utilities > Verify Data.
• If issues are found, you can run the Rebuild Data tool from the same menu.

8.Restart QuickBooks and Try Again

• Sometimes, simply restarting QuickBooks after following these steps can clear the error.

9.Clear Cache and Temporary Files

• Clear your QuickBooks cache and any temporary files that might be causing conflicts.
• Close QuickBooks and press Ctrl + Shift + Esc to open Task Manager, and ensure that QuickBooks-related processes are not running in the background.

10.Contact QuickBooks Support

• If none of the above steps resolves the issue, contacting QuickBooks Support directly is recommended. They can offer further troubleshooting steps or guide you through resolving subscription or account issues.

By following these steps, you should be able to resolve QuickBooks Error PS058 and get your payroll updates working again.